OUR STORE POLICIES
Transparency and Care
Our customers are like family, we wish to make you feel as comfortable and relaxed on workshops as possible so that you get the most out of your time with us and create stunning fused glass items.
PRIVACY AT TEYLU GLASS
All About Information Security
All personal information such as name and contact number is kept in a diary and locked away, only staff have access to your information on a need to know basis. This will be if we need to confirm booking, reschedule booking or for arranging pick up of items made . Information is not passed on to anyone else unless permission is given.
When taking photos we will ask you if you are happy for the photos to be used for marketing such as on social media, website and flyers, leaflets.
Cancellation Policy
Need to cancel your booking?
Please give notice of cancelation at least 48 hours before your workshop. Unfortunately no refund is giving but we can rearrange your booking for another date